Returns, Exchange & Payment
Store Policy
Pricing
All prices mentioned are at MRP inclusive of GST
Returns & Exchange Policy
All sales are final. We do not offer returns, exchanges or refunds on any order, including sale items. Each piece is handcrafted, so we encourage you to review photos, descriptions and dimensions carefully before ordering minor variations in beading, colour or finish versus the photograph are a natural result of handwork, not a defect.
Damaged or Incorrect Items
In the rare case you receive a damaged or incorrect item, please contact us within 48 hours of delivery with unboxing photos or video, and we will make it right.
Order Cancellations
Orders cannot be cancelled once payment is made.
Payment
We do not offer Cash on Delivery. All orders must be prepaid online at checkout.
Delivery Timeline
Orders are processed within 5–7 working days, plus courier transit time to your location